Effective Date: 01/01/2025

At Zenskills Activity Center, we are committed to protecting your privacy and ensuring that your personal information is used responsibly. This Privacy Policy outlines how we collect, use, and protect your data when you use our services, including our website and WhatsApp Business App.

1. Information We Collect

We may collect the following types of personal information:

• Personal Identification Information: When you sign up for our courses or activities, we may collect your name, email address, phone number, and other contact details.
• Payment Information: If you make payments for our services, we collect payment information, including billing address and payment method details (Note: Payments are processed via third-party services and are subject to their privacy policies).
• Usage Information: We may collect data on how you interact with our website or WhatsApp Business App, including browsing patterns, device information, and other technical data.
• Communication Data: If you contact us through WhatsApp or via our website’s contact form, we may store the messages exchanged for record-keeping purposes.

2. How We Use Your Information

The information we collect may be used for the following purposes:

• Providing Services: To deliver the courses, workshops, and activities you have enrolled in.
• Customer Support: To respond to your queries and provide assistance when needed.
• Improvement of Services: To enhance the quality and relevance of our offerings based on feedback and usage data.
• Marketing: With your consent, we may send you promotional material related to upcoming events, courses, or offers at Zenskills Activity Center. You can opt-out of marketing communications at any time.
• Legal Compliance: To comply with legal obligations or protect our rights, such as in the event of fraud investigations.

3. Data Sharing and Disclosure

We value your privacy and will not sell, rent, or trade your personal information to third parties. However, we may share your data in the following circumstances:

• Service Providers: We may share your information with third-party service providers who assist us in operating our business (e.g., payment processors, email marketing platforms).
• Legal Requirements: We may disclose your information if required by law or in response to legal processes, such as court orders or subpoenas.

4. Data Security

We implement reasonable security measures to protect the confidentiality of your personal information. However, please be aware that no data transmission over the internet or method of electronic storage is completely secure. While we strive to protect your personal data, we cannot guarantee its absolute security.

5. Your Rights and Choices

• Access and Correction: You have the right to access and correct the personal information we hold about you.
• Opt-Out of Marketing: You can opt out of receiving marketing communications at any time by clicking the “unsubscribe” link in our emails or by contacting us directly.
• Data Deletion: You can request the deletion of your personal data by contacting us. Please note that certain information may need to be retained for legal or administrative purposes.

6. Cookies and Tracking Technologies

Our website may use cookies or similar tracking technologies to improve user experience. Cookies help us remember your preferences and enhance website functionality. You can disable cookies in your browser settings, but please note that this may affect your ability to access some features of our website.

7. Third-Party Links

Our website may contain links to third-party websites. These external sites have their own privacy policies, and we are not responsible for their practices. We encourage you to review the privacy policies of any third-party websites you visit.

8. WhatsApp Business App

When you interact with us via WhatsApp Business, we may collect your phone number and other information shared during the conversation. WhatsApp’s privacy practices are governed by their own privacy policy, and we recommend reviewing it for additional details.

9. Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we learn that we have inadvertently collected information from a child, we will take steps to delete such information promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting an updated version on our website or through WhatsApp.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Zenskills Activity Center

Email: info@zenskills.in ​

Phone: 6351980171

Website: zenskills.in